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Frequently Asked Questions and Policies

Frequently Asked Questions

Do you offer a warranty on your hard parts?
We offer a minimum 30-day money back warranty on all of our products. This ensures that when you receive your shipment you can check for defects and anything else.

What is the warranty on Rebuilt Products?
Depending on the part ordered, the warranty can be from 90 days to 1 year. Details of warranty is explained in the product page description.

What payment methods do you accept?
We accept VISA, MASTERCARD, DISCOVER CARD, PAYPAL and AMERICAN EXPRESS as payment options on our web site. This ensures that no matter the customer, there will be no restrictions on receiving payment. All options are available. Please contact us if you have any other questions regarding payment.

How do you ship, and how much does it cost?
We ship via many ground, air and ocean carriers. Shipping on all orders is subject to weight and sizes. Please feel free to contact us and we will price out a custom shipping rate for you.

RETURN POLICY

Have confidence in ordering with Conequipmentparts.com, if you are dissatisfied with ANY of our products, you may return the item for a full refund within 30 days of receiving the parts less shipping costs. In the event that you need to return a product, please contact us for return instructions. Returns on items will be accepted within 30 days and a refund will be credited back to your credit card minus any shipping, handling or freight charges.
DAMAGED GOODS POLICY
If for any reason the item(s) are damaged that you receive, we will replace them within the first week of your receiving them. Please contact us as soon as you find any defect and we will replace it immediately.

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.


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